We expect general delays due to COVID-19 but we are able to accept and execute all incoming orders, except orders which are being shipped to countries on the list below we also do not recommend to order particular products because the delivery could take very long (+ a month), these products are listed at the end of this page.
The general delay of the orders is about 5 days in addition to our normal delivery times, which are 3-9 business days for packages being shipped to North America and the EU and 9-17 business days for packages being shipped worldwide. However, it can also take up to 15 days longer. Please do not hesitate to contact us via our contact page or live chat (if available) if you have any questions about your order, we are happy to help you at any time.
Unfortunately we are currently not able to ship any orders to following countries, because they do no longer accept incoming mail:
Benin, Burundi, Cook Islands, Costa Rica, Cuba, Curacao, Gambia, Guinea - Bissau, Guyana, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Malawi, Mauritius, Mozambique, Papua New Guinea, Paraguay, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, Kuwait, Libya, Madagascar, Maldives, Mongolia, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Rwanda, South Africa, Sri Lanka, Suriname, Tunisia, Zambia, Zimbabwe.
We do not recommend ordering following products at the moment: